East Jefferson General Hospital is committed to providing its patients (you) with access to emergency and medically necessary care regardless of their ability to pay. Financial assistance is available to all patients who qualify.

Availability of Financial Assistance

You may be able to get financial assistance if you do not have insurance for services at East Jefferson General Hospital. Please note that there are certain services that are not typically eligible for financial assistance, including but not limited to cosmetic services and/or other services.

Eligibility Requirements

Financial Assistance is generally determined by a sliding scale to total household income based on the Federal Poverty Level (FPL). If you and/or the responsible party’s income combined are at or below 200% of the federal poverty guidelines, you do not have and are not eligible to have insurance, and you complete the Financial Assistance Application process, you will have no financial responsibility for the qualified care given by East Jefferson General Hospital. If you fall between 200% and 400% you may be eligible for discounted rates for the care received. No person eligible for financial assistance under the financial assistance plan will be charged more than 50% or a lesser percentage of gross charges. Please refer to the full policy for complete explanation and details.

Where to Find Information

There are many ways to find information about the financial assistance plan application process, or get copies of the financial assistance plan, or financial assistance application form. To apply for financial assistance you may:

  • Download the information that is available here
  • Request information in writing by mail or by visiting the Patient Financial Services Center at East Jefferson General Hospital
  • Request the information by calling (504) 503-4040

Availability of Translations

The Financial Assistance policy, application forms, and plain language summary is available in English and Spanish. East Jefferson General Hospital may elect to furnish translation aids, translation guides, or provide assistance through use of qualified bilingual interpreter by request. For information about East Jefferson General Hospital’s Financial Assistance Plan and translation services, please call a representative at (504) 503-4040.

How to Apply

The application process involves filling out the financial assistance form and submitting the completed form along with supporting documents to East Jefferson General Hospital for processing. You may also apply in person by visiting the Patient Financial Services Center at the address listed below. Financial assistance applications are to be submitted to the following office:
East Jefferson General Hospital
Patient Financial Services – Customer Service
4200 Houma Blvd
Metairie, LA 70006