Guest Services 4

Welcome to myEJGH

Clinical Patient Login Button Click here to find information for established patients with EJGH Doctors.
Hospital Patient Login Button Click here for patients who were had a recent hospital stay or outpatient testing.
Pay My Hospital Bill Button Click here to pay your EJGH hospital bill.


Technical assistance is available to account owners by calling 1-877-621-8014.

Billing assistance is available to account owners by calling 504-503-4040. 

Give Blood-Save a Life

Did you know at East Jefferson General Hospital more than 1,000 units of blood and blood components are transferred each month but only 20 percent comes from our own donor center? The Blood Bank, an accredited Advancing Transfusion and Cellular Therapies Worldwide (AABB) facility, acquires the remaining 80 percent from outside sources. The consequences of an inadequate blood supply can be life threatening. Blood donations can only come from a human blood donor. Volunteer blood donors make the difference, ensuring that there will be blood available when it is needed by our patients.

Who can donate blood?
In order to donate, you should be at least 17 years old and weigh over 110 pounds. You should be in good health, with no history of AIDS, hepatitis, heart disease or certain types of cancer. Most prescription drugs are acceptable for blood donations. If unsure regarding your prescription, please call the Blood Bank. All blood types are needed and valuable.

How easy is it to donate?
The whole process takes 30 minutes. Bring your ID and eat before you donate. There will be a questionnaire form to fill out regarding your medical history. A free mini-physical will be performed, where we check your temperature, pulse, blood pressure and hemoglobin level. The actual donation will take approximately 10 minutes. Now your blood is ready to help save a life!

Donate platelets - save a life.
Platelets are small cells which are made in the bone marrow and released into the bloodstream to help control bleeding. People with certain illnesses, especially cancer, have difficulty producing enough platelets and require frequent platelet transfusions. With a storage life of only 5 days, platelets donations are continually needed in order to maintain an adequate inventory for the needs of our patients.

Who can donate platelets?
Requirements for platelet donations are similar to the blood donation requirements. However, no aspirin-containing products can be ingested within three days of donation.

How do I donate platelets?
The whole process takes approximately 60 minutes. A platelet count is done prior to the donation. During the platelets transfusion, less than one pint of blood is removed from your arm. Please call the Blood Bank for more information regarding platelet donation.

The Blood Bank Donation Center is located on the second floor of the Domino Pavilion. It is open Monday through Friday from 8am to 6 pm, and Saturday from 8am to 11:30am. Walk-ins are welcomed but appointments are encouraged for your convenience.  

Action/Reflection Model of Education

The action/reflection model of education is the foundation for learning in the Clinical Pastoral Education (CPE) program at East Jefferson General Hospital (EJGH). It is process learning. It is a model that begins with a clinical experience, followed with reflection of the experience that generates critical feedback, consultation, and hopefully, new insight that can be utilized in the next clinical experience. 


A face-to face interview is required for all programs.  The applicant incurs travel expenses for interviews. Applying to a program does not assume that an interview is automatically to follow. For the residency group, experience in ministry and an awareness of the CPE model of learning is required. Such experience is best demonstrated through one unit of ACPE CPE.

The ACPE CPE interview process is more than a job interview, but an interview concerning the applicant’s ability for self-reflection, self-awareness, personal flexibility and an ability and willingness to learn about self.

Faculty: Rev. Lauren R. Frazier, MA, MDiv, ACPE Associate Supervisor

Clinical Pastoral Education Program Information

Residency Year (Level I and Level II) – Four Unit Program – 12 months, 8:00 a.m. to 4:30 p.m., Monday through Friday, with shared on-call responsibilities during the weeknights and weekend days.  Responsibilities include assigned areas of the hospital where pastoral care is provided to patients, family members and staff; on-call responsibilities that are shared with peers; participation in the ACPE CPE curriculum; participation in the continued growth and functioning of the Pastoral Care Department. Stipend provided. Tuition is charged.

Requirements for the Residency Position:  Must have completed a high school education.  College degree and seminary education from an institution recognized by the Council of Higher Education Accreditation is required for the Residency Program.  One unit of ACPE CPE is preferred.  Ordination and/or ecclesiastical endorsement preferred.  At least two-years of ministry experience is strongly preferred that demonstrates an ability to minister during crisis and in a constantly changing environment.

Application Requirements

Completed ACPE application form; written (updated) document that responds to #2-#6 on the application form; a verbatim that reflects applicant’s ministry; supervisor’s and self- evaluation(s); $25.00 nonrefundable application fee.

Mail application to:

Gwendolyn Hammond, Staff Assistant, Pastoral Care Department, East Jefferson General Hospital, 4200 Houma Boulevard, Metairie, LA 70006.  You can also email her at or call 504-503-4830.

The Association for Clinical Pastoral Education, Inc. (ACPE, Inc.) is recognized by the U.S. Department of Education

Clinical Pastoral Education Programs at East Jefferson General Hospital - Accredited by ACPE, 1549 Clairmont Road, Suite 205, Decatur, GA 30033, 404-320-1472. Website:

Download this file (129_ACPE Application Form.pdf)ACPE Application Form[ ]48 kB

ADA Grievance Procedure

This Grievance Procedure is established to meet the requirements of the Americans with Disabilities Act of 1990 ("ADA"). It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits by the East Jefferson General Hospital. The Personnel Policy governs employment-related complaints of disability discrimination.

The complaint should be in writing and contain information about the alleged discrimination such as name, address, phone number of complainant and location, date, and description of the problem. Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint will be made available for persons with disabilities upon request.

The complaint should be submitted by the grievant and her designee as soon as possible but no later than 60 calendar days after the alleged violation to:

Mr. Rob Hinyub
ADA Coordinator
4200 Houma Boulevard
Metairie, LA 70006

Within 15 calendar days after receipt of the complaint, The ADA Coordinator or the designee will meet with the complainant to discuss the complaint and the possible resolutions. Within 15 calendar days of the meeting, the ADA Coordinator or the designee will respond in writing, and where appropriate, in a format accessible to the complainant, such as large print, Braille, or audio tape. The response will explain the position of the East Jefferson General Hospital and offer options for substantive resolution of the complaint.

All written complaints received by the ADA Coordinator or the designee will be retained by East Jefferson General Hospital for at least three years.



The Our House Café, the hospital's main cafeteria, is located on the first floor near the main entrance. The Cafeteria offers a wide variety of healthy meal choices and savory snacks every day of the week.

Hours of Operation:

(Monday - Saturday)
Breakfast: 7:00 am – 10:00 am
Lunch: 11:00 am – 3:00 pm
Dinner: 4:00 pm – 7:00 pm
Dinner is not served on Sundays.

Sunday Only: 7:00 am – 3:00 pm.  

The chefs at Our House Café like to keep things fresh by serving tasty, unique dishes seven days a week. There are also a few staples that everyone loves to enjoy week in and week out.


The Fountain Deli, located next to Our House Café, offers specialty coffees, pastries, soups, salads and sandwiches.

Hours of Operation:

Monday thru Friday: 6:00 am – 4:00 pm
Closed Saturdays, Sundays and Holidays


Vending machines are located throughout the hospital and offer quick snacks, candy, prepackaged pastries, gum and a variety of beverages. A wide choice of cold sandwiches and milk can be found in the vending machine located on the fist floor near the Emergency Ramp.

Inpatient Meal Service

Registered dietitians prescribe our patients' diets to promote recovery from surgery or illness. Because certain foods may interact with medications or treatments, patients are discouraged from eating food from home or vending machines without physician approval.

A nutrition assistant visits patients to review menus and obtain food preferences. Every effort is made to accommodate patients' preferences within their prescribed diets. Patients may call (504) 503-4075 for questions or concerns about their diets.