Emergency Room Online Check-in

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What is ER Online Check-in? 

Glad you asked. Here are some answers to many of your questions.

What is online check-in?

  • For patients with serious, but non-life threatening conditions, online check-in allows them to hold their spot in line at the East Jefferson General Hospital ER and do most of their waiting from the comfort of home.

How does this thing work?

1. Click ‘Save My Spot’ to pick a time that works best for you.

2. Once confirmed, you’ll get a text from us with all the details about when to come in.

3. Head over to the ER by your designated time, and you will be seen by us promptly.

4. Feel great about not having to wait in the ER unnecessarily!

When should I arrive for my confirmed time?

  • Please arrive no earlier than 30 minutes before your reservation time. We will not be able to see you before your reserved time.

Is my reservation time a guarantee?

  • No, it is not. We will do our best to see you when you arrive, but if there are patients with more serious conditions ahead of you, they may be seen first.

How much does the online checkin-in service cost?

  • Like many good things in life, it’s absolutely free!

Where do I go?

  • Our emergency room entrance is located on the first floor, beneath the ER ramp. As you approach East Jefferson General Hospital, you will see signs that say “emergency” in red and white directing you to the Emergency Room.
  • Parking is on Ithaca Street, between Houma Blvd and Hudson St, with additional parking in the Hudson Garage.

See the full FAQ here.

Save My Spot
  • Stay calm and call 911. Show More

    Stay calm. The first and best thing you can do is to remain calm. Call 911.If someone else is with you, who is not injured, ask that person to call 911.

    If you can, have the following information available:

    • The address or location of the injured person
    • A call back number
    • A brief description of the injuries or illness
    • The number of people injured

    If the person is injured in a car accident and there is no immediate danger, such as fire, do not move them. Unnecessary movement can cause additional injuries. If the injured person is not breathing, the 911 Operator can walk you through CPR instructions over the phone. Do not hang up until the dispatcher ends the conversation.

  • 1 CPR: Hands-Only Works. Show More

    According to The American Heart Association (AHA), mouth-to-mouth resuscitation is no longer necessary on those having a heart attack. Instead, anyone can and should perform “Hands-Only CPR” in the event that someone collapses. The AHA recommends following these two simple steps for performing Hands-Only CPR:

    1. Call 911.
    2. Use straight arms to push hard and fast at the center of the chest.

    Hands-Only CPR has been shown to more than double the chances of survival for an adult who has collapsed from cardiac arrest.