Patients & Visitors

Visiting a Patient EJGH campus visiting guidelines & hours

LCMC Health remains committed to providing a safe environment for our employees, physicians, and other members of our team, as well as patients and their loved ones. In response to the rapid increase in COVID-19 cases and hospitalizations across the State of Louisiana, LCMC Health will modify its visitor policy, effective July 26, 2021.

Adult Inpatient and Outpatient Care
COVID-19 positive patients

  • Visitation of patients, who are not COVID-19 positive, will be limited to one visitor/patient support person (18 years or older) per day.
  • This visitor may not exchange or rotate.
  • The same “one” visitor, for non-COVID-19 patients, will be allowed overnight.
  • Exceptions will be made for patients in end-of-life care, hospice, or critical illness on a case-by-case basis and at the discretion of hospital administration.
  • Inpatient Behavioral Health visitation will be determined by hospital specific unit guidelines. Visitors should coordinate with treatment teams for approved visitation hours.
  • Visiting hours will be 8:30 am to 8 pm seven days per week.

COVID-19 positive patients

  • COVID-19 positive patients are currently not allowed visitors.
  • Exceptions will be made for patients in end-of-life care, hospice, or critical illness on a case-by-case basis and at the discretion of hospital administration.
  • Communication with patients can be coordinated, contact the care team for more information.

Pediatric Inpatient and Outpatient Care

  • Inpatients are allowed two healthy adult visitors – including parents/guardians.
  • These two people will have 24-hour access to the patient area.
  • Siblings and other children under 18 are not allowed at the hospital.
  • Exceptions will be made for patients in end-of-life care on an individual basis.

Outlined below are individual cases where visitors are a necessary part of the patient’s care and therefore will be permitted.

Family Birthing Center

  • COVID-19 negative laboring, antepartum, and postpartum patients, two adult visitors, one of which may be a doula, are allowed per patient per day. All visitors must be 18 years of age or older. One of the same adult visitors may also stay overnight.
  • COVID-19 positive laboring, antepartum, and postpartum patients, one support person will be allowed per patient per day. This visitor must always remain in the room with the patient and wear appropriate PPE supplied by the hospital.

Emergency Department

Visitation to the Emergency Department may be further restricted by physical space limitations and acuity of patients within the Emergency Department. One visitor may be permitted at the discretion of hospital administration.

Screening and mask process

  • All visitors will be required to clear a health screening prior to entering the facility.
  • All visitors must wear a mask at all times while in the facility, including while in a patient’s room

Thank you for your support and continued trust in our care.

Please follow our safety protocols:

  • Get vaccinated
  • Practice good hand hygiene
  • Mask must be worn at all times
  • Social distancing- keep six feet between you and others

A printed copy of our visitation policy can be found here.

Visitor Information

We recognize how important family and friends are to the health and recovery of our patients, so we encourage them to visit patients at East Jefferson General Hospital. To that end, our team members would like to make the visitor experience a pleasant one. Please feel free to ask a team member if you have any questions or concerns or contact Guest Services.

Visitor Guidelines

The following guidelines are designed to ensure that our patients and visitors stay is as safe and comfortable as possible:

  • General visiting hours are from 8:00 am to 8:30 pm daily.
  • Certain nursing units have their own designated visiting times. Please ask a team member for the unit’s visiting hours.
  • Children may visit in a private room unless otherwise directed by the patient’s physician. Children must be supervised by an adult visitor and must remain in the patient’s room.
  • Visits by children in semi-private rooms are discouraged.
  • Children are not allowed to visit in isolation or critical areas without specific orders from the patient’s physician.
  • One overnight visitor may stay in a private room. One overnight visitor of the same sex may stay in a semi-private room.
  • Certain circumstances may allow exceptions to these guidelines. Please consult the charge nurse if you have a special request.

Emergency Department Visitors

  • Each visitor must present a picture ID to obtain a visitor pass.
  • All secondary visitor passes must be returned to Security before leaving the Emergency Department.
  • One visitor is allowed to remain with the patient at all times.
  • A secondary visitor is allowed to visit the patient as allowed by the Emergency Department charge nurse.

ICU Visitors (3rd Floor)

Visiting hours are 5am to 6am, 10am to 6pm, 8pm to 10pm