Patients & Visitors

Visiting a Patient EJGH campus visiting guidelines & hours

Temporary Visitor Restrictions – Effective 10/27/21

LCMC Health remains committed to providing a safe environment for our employees, physicians, and other members of our team, as well as patients and their loved ones. In response to the continuation of COVID-19 cases and hospitalizations across the State of Louisiana, temporary visitor restrictions will remain in place. This quick reference guide includes specific information for East Jefferson General Hospital.

 

Adult Inpatient and Outpatient Care:

 

COVID-19 Negative Patients:

  • Visitation of patients, who are not COVID-19 positive, will be limited to two visitors/patient support persons (18 years or older) per day.
  • Rotation of visitors will not be allowed. One visitor, for non-COVID-19 patients, will be allowed to stay overnight if the specific unit normally accommodates an overnight visitor.
  • Exceptions will be made for patients in end-of-life care, or critical illness on a case-by-case basis and at the discretion of hospital administration.
  • Inpatient Behavioral Health visitation will be determined by hospital-specific unit guidelines. Visitors should coordinate with treatment teams for approved visitation hours (Usually allowed between 5:30-6:30 pm Monday-Friday and 12:30-1:30 pm Saturday and Sunday).
  • Visitor entry into the hospital is only allowed between 8:30 am-8 pm seven days per week.

 

COVID-19 Positive Patients:

  • COVID-19 positive patients are allowed one visitor per day (18 years or older/no rotations or exchange) for a period of up to 1 hour from the times of 10 am-2 pm daily.
  • Full Personal Protective Equipment will be provided and must be worn during this stay as directed by primary RNs.
  • Exceptions will be made for patients in end-of-life care, or critical illness on a case-by-case basis and at the discretion of hospital administration.
  • Communication with patients can be coordinated, contact the care team for more information.

 

Outpatient Care/Same-Day Surgery:

One visitor is allowed with no rotating or exchanges unless the patient is staying overnight; allowing one visitor exchange and will be allowed to stay overnight if the specific unit normally accommodates an overnight visitor.  Outlined below are individual cases where visitors are a necessary part of the patient’s care and therefore will be permitted.

 

Skilled Nursing

Skilled Nursing facilities are excluded from this document and will follow state guidance. Please contact a Skilled Nursing team member at 504.503.4699 for further information.

 

Labor and Delivery:

All visitors entering the facility for Labor and Delivery will be required to show identification.

For laboring, antepartum, and postpartum patients, two adult visitors, one of which may be a doula, are allowed per patient per day. All visitors must be 18 years of age or older. One of the same adult visitors will be allowed to stay overnight if the specific unit normally accommodates an overnight visitor.

For NICU, two visitors will be banded for NICU and will be allowed 24/7 visitation.

 

Emergency Department:

One visitor is normally allowed with each patient except for certain circumstances approved/disapproved by the charge nurse.

 Screening and Mask Process:

  • All visitors will be required to clear a health screening prior to entering the facility and will receive an armband. Visitors who are COVID-19 positive or have flu-like symptoms are not allowed to visit.
  • All visitors must wear a mask at all times while in the facility, including while in a patient’s room except while eating or drinking.

 

Thank you for your support and continued trust in our care.

Visitor Information

We recognize how important family and friends are to the health and recovery of our patients, so we encourage them to visit patients at East Jefferson General Hospital. To that end, our team members would like to make the visitor experience a pleasant one. Please feel free to ask a team member if you have any questions or concerns or contact Guest Services.

Visitor Guidelines

The following guidelines are designed to ensure that our patients and visitors stay is as safe and comfortable as possible:

  • General visiting hours are from 8:00 am to 8:30 pm daily.
  • Certain nursing units have their own designated visiting times. Please ask a team member for the unit’s visiting hours.
  • Children may visit in a private room unless otherwise directed by the patient’s physician. Children must be supervised by an adult visitor and must remain in the patient’s room.
  • Visits by children in semi-private rooms are discouraged.
  • Children are not allowed to visit in isolation or critical areas without specific orders from the patient’s physician.
  • One overnight visitor may stay in a private room. One overnight visitor of the same sex may stay in a semi-private room.
  • Certain circumstances may allow exceptions to these guidelines. Please consult the charge nurse if you have a special request.

Emergency Department Visitors

  • Each visitor must present a picture ID to obtain a visitor pass.
  • All secondary visitor passes must be returned to Security before leaving the Emergency Department.
  • One visitor is allowed to remain with the patient at all times.
  • A secondary visitor is allowed to visit the patient as allowed by the Emergency Department charge nurse.

ICU Visitors (3rd Floor)

Visiting hours are 5am to 6am, 10am to 6pm, 8pm to 10pm